HairCareKey specializes in high-quality hair care products that cater to various hair types, including straight, wavy, curly, coiled, and tightly coiled hair. Our store offers a range of reparative solutions for damaged and weak hair.

Some of our best-selling products include the Alterna Caviar Bond Repair Conditioner, Alterna Caviar Bond Repair Overnight Serum, and Alterna Caviar Bond Repair Shampoo. These products are known for their exceptional quality and effectiveness in repairing damaged hair.

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at info@haircarekey.com. Please note that returns will need to be sent to the following address: [AGIAS ZONIS 30A LIMASSOL CY]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

If you receive a defective, damaged, or wrong item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right.

Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about your specific item.

The fastest way to ensure you get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

We will notify you once we've received and inspected your return. If the refund is approved, you'll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you haven't received your refund, please contact us at info@haircarekey.com